Water & Sewer Billing

Notice: In light of the ongoing COVID-19 State of Emergency, the Township understands the impact and uncertainty that the crises is causing for many of our residents. In order to help, even if it is a little bit, the township will be extending our grace period on water and sewer interest charges from April 10 until July 10. We also will not be conducting any water shut offs  for non-payment while we are under the state of emergency. Even after the state of emergency is lifted, we will remain committed to assist anyone that has a bona-fide financial hardship due to the COVID-19 outbreak in paying their township utility payments. We will continue to work along with them on a case by case basis to help them in paying their utilities and avoiding any disruption in service. If you have any questions regarding your utility payments or account status, please call (856) 423-1038 x 202.

BILL ASSISTANCE PROGRAM- LIHWAP 

The application period for the New Jersey Department of Community Affairs’ Low Income Water Assistance Program (LIHWAP) is now open.  This federally funded program will provide financial assistance to low-income households to reduce the balances on their residential water and sewer bills.  LIHWAP will provide benefits directly to water and sewer service providers on behalf of residential customers.  The assistance can be used, in order of priority, to:

  • restore services where services have been terminated and pay reconnection fees and other charges accrued due to a disconnection; 
  • avoid service disruption for those residential customers who are in danger of disconnection (i.e., received shut off notices or have past due balances) and to help them afford bill payment going forward; and 
  • support those household customers who are current in their bills but might be in danger of falling behind in the near future.

Priority will also be given to families with elderly or disabled household members and/or with children under the age of five, no matter which category they fall into.

 To be eligible for LIHWAP assistance, applicants must be water/sewer bill holders who are responsible for paying their water and sewer bills directly to the water/sewer provider.  Also, applicants’ total gross household income must be at or below 60% of the state median Income ($6,439 a month for a family of four).  The LIHWAP frequently asked questions webpage, available at https://njdca-housing.dynamics365portals.us/lihwapfaq has additional information about maximum income limits and other items.   

Participants in the Low-Income Home Energy Assistance Program (LIHEAP) are automatically eligible for LIHWAP assistance so long as they are water/sewer bill holders. 

 People can apply online through the DCAid application portal at: https://njdcahousing.dynamics365portals.us/en-US/dcaid-services/.

 Those without computer or internet access can call 1-800-510-3102 to be directed to one of the community action agencies to assist them with starting, completing, and submitting an application online.

 

Quarterly Tax/Utility Reminder:

To receive quarterly tax/utility reminders, simply send an email. Include your own email address in the body of the email to begin receiving reminders. Your email address will be used only to send you tax/utility reminders.

Bill Due Dates

  • January 1
  • April 1
  • July 1
  • October 1

All bills will have a grace period of ten days where no interest will be assessed. After the ten day grace period, interest will be assessed back to the original due date, and will compound daily. If your bill is delinquent, you should call for the most current amount due as it will change daily.

As per Township Code, any water/sewer bills that are more than 30 days past due are considered delinquent and will be subject to shut off. Accounts will be assessed additional fees for costs associated with water shut off and turn on.

Non-Billing Issues


All other water and sewer issues not related to billing may be addressed to the Public Works Department at 856-224-0373.

Notice of Water/Sewer Rate Increase

Effective with 3rd Quarter, 2019 billing, there is a rate increase reflected herein.
(effective with bills due on October 1st, 2019) 

Water Rates:                    Rate  (per 1,000 gallons)

0 to 12,500 gallons            8.05
12,501 to 25,000               8.95
25,001 to 37,500               9.75                       
37,501 to 50,000               10.55
50,001 to 100,000             11.30
100,001 and over              14.10                    

 For the average single family house that uses 15,000 gallons per quarter, the water bill will increase $22.87 per quarter.  Your cost could be less or more than this, depending on how much water you use.  

Sewer Fees:           Qtrly Rate     Annual Rate     Flat Rates

SC1, SC2,SR1,SS1      93.75               375.00
SO1 – INDUSTRIAL   50.30               201.20
SS3 – MOTEL             56.25               225.00

Excess industrial

0 to 20,000                9.50
20,001 to 50,000      10.00
50,001 to 200,000    10.90
200,001 and over     11.90

Residential sewer fees are charged on a flat annual rate. That rate has increased from $300 to $375.00 per year. This is divided into four quarterly billings of 93.75. Which is a quarterly increase of $18.75.

These increases are necessary to meet the rising costs to provide a clean and reliable water supply and treatment of waste water. While Greenwich Township remains among the lowest water and sewer fees in the county, the cost of maintaining and operating these systems continues to increase, particularly with the rising cost of chemicals and increasing number of lab tests that are being mandated by the DEP.  In addition, despite the trend of less consumption by homeowners and significantly less consumption in recent years by our industrial users, the cost of treated water overall has increased. Therefore, in order to meet higher expenses and maintain a balanced budget, we needed to increase the fees to support our water and sewer expenses.

We are committed to provide the best water quality and maintain our high level of service.  We appreciate your understanding and if you have any questions regarding your Water/Sewer billing, please call 856-423-1038 x202.